Versand
Order Processing:
- Orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods and Times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Shipping Costs:
- Standard Shipping: Free on orders over $50, otherwise $5.
- Expedited Shipping: $15
- Overnight Shipping: $25
International Shipping:
- Available to select countries.
- Delivery times and costs vary by destination.
- Customers are responsible for any customs duties or taxes.
Order Tracking:
- A tracking number will be provided via email once your order has shipped.
- Track your order on our website or via the carrier’s website.
Lost or Damaged Packages:
- Contact customer service within 7 days of the estimated delivery date.
- We will assist in locating your package or filing a claim with the carrier.
Contact Information:
- For any questions or concerns, please contact our customer service team at support@shinelabs.co.
